The vast majority of the games offered through our sites come with a free trial period to enable you to try out the game and become familiar with it before completing your purchase. Nonetheless, some games do not have a free trial. If this is the case, it will be clearly stated on the game’s product page. If, upon launch, a message should appear stating that the trial period has expired, uninstalling and reinstalling the game will not renew the trial period. If this does not apply to you, help can only be obtained via E-Mail. We do our best to answer queries with the shortest possible delay. To fill out our contact questionnaire, click here.
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